Customer Feedback

At Kate Frieght & Travel, our objective is to meet your expectations. But we know that in providing a service that has its share  of inherent complexity, customer feedback is vital to assist  us to meet  that objective.

Would you please help us to keep improving by telling us how we did? Please fill in this form and submit.

Better still, you can send us your feedback via the contact details given herein below:

Baku Patel, Managing Director, Kate Freight & Travel Limited,

P.O BOX:59280-00200, Nairobi, Kenya

Kate House, Mombasa Road.

Tel: +254 730 532020-30 | +254 730 800000

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Very GoodGoodFairPoor
Helpfulness of our representatives at origin
Pre move information
The overall administration by your move cordinator
origin services of packaging and moving out
were we helpful and courteous while we did the work?
Did we meet the schedule arranged with you?
Destination services of delivery, unpacking and setting up
Were we helpful and courteous at destination?
How did the whole move meet your expectations?
Would you recommend us and/or else use us again?
If we fell short of your expectations, we would appreciate any help you can provide with the details or any suggestions to how we can improve.